Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how AdFlux Ltd collects, uses, and safeguards your data.
Section 01
Who We Are
AdFlux Ltd ("AdFlux", "we", "us", or "our") is a digital marketing agency specializing in Search Engine Optimization (SEO), Content Marketing, Website Design, and digital advertising consultancy services.
We are registered as a limited company and operate as the data controller for the personal information we process in connection with our services.
Company Name: AdFlux Ltd
Registered Address: 10 ANSON ROAD, #33-10C, INTERNATIONAL PLAZA, SINGAPORE 079903
Company Registration Number: [Your Company Number]
Data Protection Officer (DPO): support@artisanteehubs.com
This Privacy Policy applies to all information collected through our website (adfluxltd.com), related domains, social media, marketing communications, and in the course of delivering our services.
Section 02
Information We Collect
We collect different types of information depending on how you interact with us. This includes information you provide directly, and information collected automatically.
2.1 Information You Provide to Us
- Identity Data: Full name, job title, company name
- Contact Data: Email address, phone number, mailing address
- Account Data: Username, password (hashed), account preferences
- Transaction Data: Billing information, payment details, invoices, purchase history
- Communication Data: Messages, emails, support tickets, form submissions
- Project Data: Briefs, files, strategies, and materials shared with us during service delivery
- Marketing Preferences: Your opt-in/opt-out preferences for our marketing communications
2.2 Information We Collect Automatically
- Usage Data: Pages visited, time on site, links clicked, referral URLs
- Technical Data: IP address, browser type and version, device type, operating system
- Cookie Data: Session cookies, analytics cookies, preference cookies (see Section 6)
- Location Data: Approximate geographic location derived from IP address
2.3 Information from Third Parties
- Data from analytics providers such as Google Analytics
- Data from advertising platforms (Google Ads, Meta Ads) in the course of campaign management
- Publicly available information (LinkedIn, business directories) for outreach purposes
- Referrals from partners or clients
We do not collect sensitive personal data (such as health, racial or ethnic origin, or political opinions) and ask that you do not submit such information through our website or services.
Section 03
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Type of Data Used |
|---|---|
| Deliver and manage our services (SEO, content, design, etc.) | Identity, Contact, Project Data |
| Process payments and issue invoices | Identity, Contact, Transaction Data |
| Respond to enquiries, support requests, and communications | Identity, Contact, Communication Data |
| Send service updates, reports, and account notifications | Identity, Contact, Account Data |
| Send marketing communications (with your consent) | Identity, Contact, Marketing Preferences |
| Improve our website performance and user experience | Usage Data, Technical Data, Cookie Data |
| Comply with legal obligations and resolve disputes | Identity, Contact, Transaction Data |
| Fraud prevention and security | Technical Data, Usage Data |
| Analytics and business performance measurement | Usage Data, Technical Data |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
Section 04
Legal Basis for Processing
Under applicable data protection law (including GDPR where applicable), we rely on the following legal bases to process your personal data:
- Contractual Necessity: Processing required to perform our contract with you or to take steps prior to entering into a contract at your request (e.g., delivering SEO or design services).
- Legitimate Interests: We may process data where it is necessary for our legitimate business interests, provided those interests are not overridden by your data protection rights (e.g., improving our website, security monitoring, business analytics).
- Consent: Where you have given explicit consent for us to process your data for a specific purpose (e.g., subscribing to our newsletter or accepting optional cookies).
- Legal Obligation: Where we are required to process data to comply with a legal obligation (e.g., tax records, fraud prevention).
You may withdraw consent at any time by contacting us at support@artisanteehubs.com. Withdrawal of consent does not affect the lawfulness of processing prior to its withdrawal.
Section 05
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:
5.1 Service Providers & Sub-processors
We engage trusted third-party providers who process data on our behalf to deliver our services. These include:
- Cloud hosting and infrastructure providers
- CRM and project management software
- Email and communication platforms
- Analytics and performance monitoring tools
- Payment processing providers (Stripe, PayPal, etc.)
- Accounting and invoicing software
All sub-processors are bound by contractual obligations to handle your data securely and in accordance with applicable data protection laws.
5.2 Professional Advisors
We may share data with lawyers, accountants, auditors, and insurers where necessary for legal, financial, or compliance purposes, subject to confidentiality obligations.
5.3 Legal Requirements
We may disclose your information if required by law, court order, regulatory authority, or to protect the rights, property, or safety of AdFlux Ltd, our clients, or the public.
5.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity, who will be bound by this Privacy Policy.
Section 06
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors use our site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core website functionality (login, forms, security). Cannot be disabled. | Session |
| Analytics Cookies | Track visits, traffic sources, and page behavior (Google Analytics, etc.) to improve our site. | Up to 2 years |
| Functional Cookies | Remember your preferences (language, region, settings) across visits. | Up to 1 year |
| Marketing Cookies | Track ad campaign performance and deliver relevant advertising across the web. | Up to 90 days |
On your first visit, you will be presented with a cookie consent banner. You can update your cookie preferences at any time via the "Cookie Settings" link in our website footer, or by clearing cookies in your browser settings.
Disabling non-essential cookies will not affect your ability to use our core services, but may limit some functionality and personalization features.
Section 07
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Client service data: Retained for the duration of the service agreement plus 5 years thereafter.
- Financial and transaction records: Retained for 7 years in accordance with tax and accounting regulations.
- Marketing data (email lists): Retained until you unsubscribe or withdraw consent, plus 6 months for suppression records.
- Website analytics data: Retained for up to 26 months in anonymized or aggregated form.
- Support and communication records: Retained for 3 years from the date of last contact.
- Job applicant data: Retained for 12 months if unsuccessful, or for the duration of employment if successful.
When data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.
Section 08
International Data Transfers
AdFlux Ltd operates primarily in Vietnam. Some of our third-party service providers are located outside your country, which may involve transferring your data internationally.
Whenever we transfer data internationally, we ensure that appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by relevant data protection authorities
- Adequacy decisions by the relevant regulatory body
- Binding Corporate Rules (BCRs) where applicable
- Certification schemes such as the EU–US Data Privacy Framework
If you would like more information about the specific safeguards applied to your data when transferred internationally, please contact us at support@artisanteehubs.com.
Section 09
Your Rights
Depending on applicable data protection law in your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you (a "Subject Access Request").
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data where there is no compelling reason for us to continue processing it ("right to be forgotten").
- Right to Restrict Processing: Request that we suspend processing of your personal data in certain circumstances.
- Right to Data Portability: Request transfer of your personal data to you or a third party in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
- Rights Related to Automated Decision-Making: Request human review of automated decisions made about you, where applicable.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please submit a written request to support@artisanteehubs.com. We will respond within 30 days. We may need to verify your identity before processing your request.
If you are dissatisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.
Section 10
Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure.
- SSL/TLS encryption on all data transmitted to and from our website
- Encrypted storage of sensitive data at rest
- Role-based access controls — data accessible only to authorized personnel on a need-to-know basis
- Regular security audits and vulnerability assessments
- Multi-factor authentication (MFA) on all internal systems
- Staff training on data protection and security best practices
- Incident response plan for data breaches
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you and relevant authorities promptly in the event of a confirmed data breach affecting your personal data.
Section 11
Children's Privacy
Our services are intended for business professionals and are not directed at individuals under the age of 16 years.
We do not knowingly collect, solicit, or process personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will delete it immediately.
If you believe we may have collected information from a child under 16, please contact us immediately at support@artisanteehubs.com.
Section 12
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When this page is updated, we will revise the version number noted in the document header.
For material changes, we will notify you by:
- Displaying a prominent notice on our website
- Sending an email notification to registered users
- Requesting renewed consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after a policy update constitutes your acceptance of the revised terms.
Questions or Concerns?
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, our Data Protection team is here to help.
Privacy Policy
At Artisan Tee, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, manage, store, and secure your information when you access our website, software solutions, web development services, and digital marketing platforms.
Section 01
About Artisan Tee
Artisan Tee is a technology-driven company specializing in custom website development, software solutions, UI/UX design, search engine optimization, and digital marketing services.
We are committed to maintaining the confidentiality, integrity, and security of the personal data shared by our customers, partners, and website visitors.
Company Name: Artisan Tee
Business Field:
Website Development, Software Solutions & Digital Marketing
Privacy Contact:
support@artisanteehubs.com
This Privacy Policy applies to information collected through our websites, online services, communication channels, and all professional services provided by Artisan Tee.
Section 02
Information We Collect
Depending on how you interact with Artisan Tee, we may collect different categories of information to provide, improve, and personalize our services.
Information You Provide Directly
- Personal Information: Your name, position, company details, and professional profile.
- Contact Information: Email address, phone number, and business contact details.
- Project Materials: Documents, website assets, design files, requirements, and project resources shared during collaboration.
- Communication Records: Messages, inquiries, consultation requests, and support conversations.
- Payment Information: Invoices, billing details, and transaction history when applicable.
Information Collected Automatically
- Website usage statistics, browsing behavior, and page interactions.
- Technical information such as IP address, browser version, device type, and operating system.
- Cookie data and analytical information used to improve website performance.
Information From Third-Party Sources
- Analytics platforms and website performance tools.
- Advertising and digital marketing platforms.
- Business partners, referrals, and publicly available professional sources.
Artisan Tee does not intentionally collect sensitive personal information such as health records, political opinions, or other protected data unless required by applicable law.
Section 03
How We Use Your Information
The information we collect helps Artisan Tee deliver better technology solutions, improve customer experiences, and maintain reliable services.
| Purpose | Information Used |
|---|---|
| Providing website development, software, SEO, and digital marketing services | Personal details, contact information, and project materials |
| Managing projects and communicating with clients | Contact information and communication records |
| Processing invoices and business transactions | Billing information and transaction records |
| Improving website performance and user experience | Technical information, analytics, and cookie data |
| Sending service announcements and important updates | Contact details and account information |
| Providing marketing materials with your permission | Marketing preferences and contact details |
| Protecting our systems and preventing security threats | Technical data and website activity |
| Analyzing business performance and improving our services | Usage statistics and analytical information |
Artisan Tee only processes your personal information for legitimate business purposes and ensures that data usage remains consistent with the reason it was originally collected.
Section 04
Legal Basis for Processing
Where required under applicable privacy regulations, Artisan Tee relies on different legal grounds to collect and process personal information.
- Contractual Necessity: Information is processed to deliver agreed services, including website development, software implementation, SEO campaigns, and digital marketing projects.
- Legitimate Business Interests: We may process information to improve our services, enhance website security, conduct analytics, and maintain high-quality customer experiences.
- User Consent: Certain activities, such as receiving promotional communications or accepting optional cookies, are based on your consent, which can be withdrawn at any time.
- Legal Obligations: We may retain or process certain information to comply with financial, tax, security, or legal requirements.
If you wish to update your consent preferences or have questions about data processing, please contact us through our official support channels.
Section 05
Data Sharing & Third-Party Services
Artisan Tee respects your privacy and does not sell or trade your personal information. However, we may share limited data with trusted partners when it is necessary to operate and improve our services.
Technology and Service Providers
- Cloud hosting and website infrastructure providers.
- Project management and customer relationship management platforms.
- Email communication and collaboration services.
- Analytics, SEO, and website performance monitoring tools.
- Payment processing, accounting, and invoicing systems.
All third-party providers are required to protect your information and use it only for approved business purposes.
Legal Requirements
We may disclose information when required by law, government requests, legal proceedings, or to protect the rights, security, and operations of Artisan Tee and its customers.
Business Changes
In the event of a company merger, acquisition, restructuring, or business transfer, relevant information may be transferred as part of that process while remaining protected under applicable privacy standards.
Section 06
Cookies & Tracking Technologies
Artisan Tee uses cookies and similar technologies to improve website functionality, analyze visitor behavior, and provide a more personalized digital experience.
| Cookie Category | Purpose | Storage Period |
|---|---|---|
| Essential Cookies | Enable important website functions, security features, and form operations. | Session Duration |
| Analytics Cookies | Measure website traffic, visitor behavior, and performance improvements. | Up to 24 Months |
| Preference Cookies | Remember your settings, language choices, and personalized preferences. | Up to 12 Months |
| Marketing Cookies | Help measure campaign effectiveness and deliver more relevant digital advertising. | Up to 90 Days |
You may control or disable non-essential cookies through your browser settings or our cookie preference tools where available.
Disabling certain cookies may affect some personalized features, but the core functionality of our website will remain accessible.
Section 07
Data Retention
Artisan Tee retains personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain legitimate business records.
- Client Project Information: Stored throughout the duration of our cooperation and retained for an appropriate period afterward for service history and support purposes.
- Payment and Financial Records: Maintained according to applicable accounting, tax, and financial regulations.
- Marketing Communication Data: Retained until you unsubscribe, withdraw your consent, or request removal.
- Website Analytics Data: Stored for performance analysis and website improvement in accordance with our analytics retention settings.
- Support Requests and Communication Records: Kept to provide better customer service and maintain communication history.
When personal information is no longer required, Artisan Tee will securely delete, anonymize, or dispose of the data using appropriate protection procedures.
Section 08
International Data Transfers
As a global digital service provider, Artisan Tee may work with trusted technology partners and platforms located in different countries. This may require transferring and processing certain information outside your local jurisdiction.
Whenever international data transfers occur, we implement appropriate security measures to ensure your information remains protected.
- Data processing agreements with trusted service providers.
- Security and confidentiality requirements for third-party partners.
- Industry-standard technical safeguards for protecting transferred data.
- Regular reviews of our data handling and security practices.
If you would like additional information about how international data transfers are managed, please contact our privacy support team.
Section 09
Your Privacy Rights
Depending on the privacy laws applicable in your region, you may have certain rights regarding your personal information.
- Right to Access: Request information about the personal data Artisan Tee holds about you.
- Right to Correction: Request updates or corrections to inaccurate or incomplete information.
- Right to Deletion: Ask us to remove personal information where applicable by law.
- Right to Restrict Processing: Request limitations on how your information is processed under certain circumstances.
- Right to Data Portability: Request a copy of your information in a commonly used digital format.
- Right to Object: Object to certain types of processing, including direct marketing activities.
- Right to Withdraw Consent: Withdraw your previously provided consent at any time where processing is based on permission.
To exercise any of your privacy rights, please contact Artisan Tee through our official communication channels. We may verify your identity before processing your request.
Section 10
Data Security & Protection Measures
Artisan Tee applies industry-standard security practices to protect personal information against unauthorized access, alteration, disclosure, or loss.
- Secure website connections using modern encryption technologies.
- Restricted access controls allowing only authorized personnel to handle sensitive information.
- Regular monitoring, maintenance, and security assessments of our systems.
- Use of reliable hosting providers and secure technology infrastructure.
- Internal policies and staff awareness regarding data protection practices.
- Continuous improvements to strengthen our cybersecurity measures.
Although Artisan Tee follows strict security standards, no online system or internet transmission method can guarantee absolute security. We continuously work to reduce risks and protect your information to the highest practical level.
Section 11
Children's Privacy
Artisan Tee’s services are designed for businesses, professionals, and organizations. Our website and digital solutions are not intended for individuals under the age required by applicable privacy regulations.
We do not knowingly collect, store, or process personal information from children. If we discover that any information has been unintentionally collected from a minor, we will take appropriate steps to remove that data promptly.
If you believe a child has provided personal information to Artisan Tee, please contact us immediately so we can investigate and take necessary action.
Section 12
Privacy Policy Updates
Artisan Tee may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or legal requirements.
When significant updates are made, we may notify users through our website, email communications, or other appropriate channels where required by law.
- Publishing an updated version of the Privacy Policy on our website.
- Sending notifications regarding important changes when necessary.
- Requesting renewed consent where privacy regulations require it.
We recommend reviewing this Privacy Policy regularly to stay informed about how Artisan Tee protects and manages your information.
Need More Information?
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, the Artisan Tee support team is ready to assist you.
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